Happy Auto Repair Shop customer

I had trouble with my towed vehicle while driving my motor home. I pulled in to Carlock Auto Servicecenter and Bill, the owner got right to work on my car. He was very professional and everyone was very friendly. Within an hour I was back on the road at a very reasonable cost. I highly recommend this place!

— Yelp User Review

So a few months ago my car broke down on the interstate, limped it to their parking lot, they let me park it out back for a week till I could get a tow truck to come get it. this morning my exhaust pipe clamp cam off, put it up on the rack put it back together and even helped mount it up so it wasn't all over the place anymore, in and out quick and only charged me $15. Don't ever get that kind of service anymore. 10/10 for these guys.

— Facebook User Review

Every time I take my car in and have Carlock Autos do the work it is been professional and well done,,, great job and just can't say enough about the performance

— Google User Review

Excellent work, fantastic people, and fast service.

— Facebook User Review

I feel so comfortable taking my Nissan to Tom for repairs. He has shown me that he can be trusted. Where can you find that anymore? I'm very grateful to find a place that treats you well and actually knows what they are doing. Thank you for the GREAT service you have provided me.

— Google User Review

Top Notch Service that you can TRUST at Carlock Auto Service Center . Highly recommend anyone that needs work done on there car or truck!

— Facebook User Review

Fast and friendly service A +

— Google User Review

Great place to bring your lifted rigs. Bill has been in the off road scene and has always done great work on my Rubicon as well as given me ideas and suggestions to improve my rig. They do great work and are competitively priced. Highly recommended.

— Google User Review

Best car repair in the area!!!Quick friendly service

— Facebook User Review

Our experience with Bill and this service center was excellent. They we able to find our problem with the brake system on o u r fifth wheel and fix it. We highly recommend their services.

— Google User Review

On my way from Peoria to Bloomington with 5 German Shepherds in tow for their chiropractic appointment this morning and a flat tire on Interstate 74 happens! Yipes!!! Thankfully I was approaching the Carlock exit which is a super super small town that happens to have an auto service center. My husband is on a military trip so I had no one to call. The people at the Carlock Auto Servicenter were so wonderful, and I received immediate service that was professional & speedy. They really helped & saved me today. They even got me back on the road soon enough to still get my older kiddos, Dorado, Mirage, & Xira in for their chiropractic treatment. I appreciate you all and thank you!!

— Facebook User Review

The staff at Carlock Auto Center were WONDERFUL! They were prompt and attentive to my needs and very understanding. I sincerely appreciate their help!!

— Google User Review

My third vechicle just turned 250,000 under the care of Bill and crew at Carlock Auto Servicenter. That for keeping my 1999 Ford Expedition Serviced and running.

— Google User Review

Incredible service, and affordable prices. Highly recommended.

— Google User Review

I love this place the employees are so nice. And don't even get me started on the prices first of all they're amazing

— Google Review

Great family owned business! This is the place to go for service

— Google User Review

Got a drink of monster. always friendly people there

— Google User Review

Local family owned shop Dependable and honest place to have your vehicle serviced.

— Google User Review

I was driving from Cedar Rapids, IA to Knoxville, TN. Down on my luck, bad break up with the Mrs. about 8 hours ago, just trying to get back to TN where I’m from to have my family’s support through this difficult time! Everything I own in my car. Having to overdraft my debit card for the gas money to get home and with only $3 cash to my name. 3 hours into my trip I find out that my radiator head has a crack in it. A driver down the road at the interstate exit saw me with my hood up and my car overheating and recommended that if I could make it another mile down the road that I should go to Carlock Auto Service Center and ask for Bill and I did. As soon as I walked inside the door I saw a couple of employees talking and I asked for Bill. A friendly gentleman said that he was indeed Bill. I explained my situation to Bill as written about above (that I was experiencing life difficulties and had no money to pay him with)! I asked him if he had any high temperature sealant that I could use to temporarily patch the crack in my radiator with (for at least a hope and a prayer of me possibly being able to drive another 8 hours down the road to Knoxville, TN)! Mr. Bill, courteous, friendly, polite, and a true professional said that he most likely had something that could possibly patch the crack long enough for me to get home. He of course informed me that it would ultimately have to be replaced and that there was definitely no guarantee that the patch would hold all of the way home to TN! Considering that Bill was (without hesitation) willing to help out a stranger in need and without any money, I told him that I would be truly grateful for his help and any chance of making it home. Even if on a wing and a prayer! The Technician Charlie spent an hour or more patching and repairing my radiator, adding stop leak, and coolant to it. Short of replacing the entire radiator he did everything that he possibly could do to help get me home! He also checked to see if there were any other issues that could possibly give me future problems on my trip. Charlie went above and beyond and treated me and my car as if I were a paying client. Matter of fact I can’t imagine anything more that he could have done for me considering my predicament. He really went above and beyond!!! Trust me when I say that they are very skilled, knowledgeable, and more than capable fixing your vehicle right the first time at Carlock Auto Service Center! I can’t say enough about how thankful and grateful I am for their kindness and generosity! To Bill and Charlie and the staff at Carlock Auto Service Center, from the bottom of my heart thank you so very very much! May God bless you all! Thanks James!


— Google User Review